Frequently Asked Questions

No. MovingBot is a one-time $99 payment that covers your entire move — from planning through move-in. There are no monthly fees, no renewal charges, and no hidden costs. You pay once and have access through the move and beyond.

Yes. After you purchase, you can invite your partner, roommate, or household to join your move plan. Everyone shares the same timeline, address checklist, utility schedule, and mover shortlist. No separate accounts or extra fees — partner access is included.

No problem. You can start with a general timeframe (e.g., "sometime this summer") and MovingBot will build a flexible plan. Once you lock in a date, the timeline adjusts automatically and all the date-dependent tasks shift to the right places.

About 3 minutes. The quiz asks about your move date, origin, destination, household size, service level (DIY, hired labor, full-service), and which logistics matter most to you. Your answers generate a personalized plan immediately.

Right now, MovingBot supports US-to-US moves — both local (same-metro) and long-distance (cross-state or cross-country). This covers apartment moves, house moves, upsizing, downsizing, and roommate splits. International moves and US territory moves (PR, GU, USVI) are on our roadmap.

No. MovingBot surfaces options and compares them for you, but you book and sign with the mover directly. This keeps you in control of your contract, avoids marketplace markups, and means MovingBot has no incentive to push you toward a specific provider.

Absolutely. The generated timeline is a starting point, not a locked document. You can add tasks, remove tasks you do not need, adjust dates, reorder priorities, and modify budget allocations. The plan adapts to your decisions as you go.

MovingBot's mover recommendations are based on your origin, destination, service level, and household size. Unlike ad-driven moving marketplaces where top results are paid placements, our recommendations prioritize fit. We disclose any marketplace partnerships and there are no sponsored listings.

Yes. Your move details, addresses, budget information, and conversation history are private to you and anyone you explicitly invite. We do not sell your data to movers, advertisers, or anyone else. Your information is used solely to provide your move planning experience.

Only you and anyone you explicitly invite (your partner, a roommate, a family member helping with logistics). MovingBot staff do not access individual move records unless you contact support and ask us to help with something specific. Moving vendors are never given your data without your explicit consent.

Everything. Your personalized move timeline, address-change checklist, utility cutover schedule, cost estimator with category breakdown, mover shortlist, smart email and SMS reminders, unlimited plan updates through the move, partner access, and PDF export. All future feature updates are included at no additional cost.

Yes. MovingBot comes with a 30-day money-back guarantee. If you purchase and decide it is not the right fit for your planning style, email us within 30 days for a full refund. No questions, no hassle.

No. $99 is the full price. There is no premium tier, no "pro" upgrade, and no feature gating beyond the free preview. Every paid user gets the complete product. We do not accept referral fees from movers, so there is no incentive to push paid placements.

A native mobile app is on our roadmap. Currently, MovingBot works beautifully in any mobile browser and is fully responsive. The web experience is designed to work well on phones and tablets, so you can plan from anywhere right now. A dedicated iOS and Android app will follow.

Yes, this is a priority on our roadmap. We are building support for US-to-international moves including visa timing, customs documentation, international shipping quotes, and utility cutover at the US end. If you are planning an international move, let us know — early adopters help shape the feature.